We participated in more than 400 research articles in the last year alone.
We do have a serious research program at Facebook. Look, I want to be clear this is not peer reviewed research. The suggestion that the research showed that Instagram is somehow a toxic experience is simply not true, and we’ve now published that research. Q: Can you point to anything in her testimony that was not truthful?Ī: A number of these documents have been mischaracterized, including the research on Instagram use.
I can only tell you that this was an employee who didn’t work on these issues, and I do work on these issues and want to represent the hard work that the more than 40,000 employees working on safety and security at Facebook do every day. Q: Is your repeated reference to the documents as stolen a signal that you’re planning to sue the whistleblower or retaliate against her in another way?Ī: I can’t answer that. And that’s exactly what we’ve done over the years. What is Facebook doing specifically to address the issues that your own research raised?Ī: The entire reason that we do research is because we understand that even if the majority of teens are getting support from their time on Instagram, even if a few teens are having a bad experience or a small number of teens are having a bad experience, that’s too many, and we need to build features and products to support them. Q: You’ve said repeatedly that the majority of teens have a positive experience on Instagram, but your research showed that some teens are harmed. And I can tell you I wouldn’t be at this company if we weren’t prioritizing safety. I also was a criminal prosecutor and worked on child safety for more than 10 years. I’ve been at this company for more than nine years. Q: Does Facebook prioritize engagement and profit over safety?Ī: We do not and we have not prioritized engagement over safety. The interview has been edited for length and clarity. Bickert spoke to The Associated Press following Haugen's Senate testimony on Oct.